Privacy policy

This privacy policy sets out how AwayPlan uses and protects any information that you give AwayPlan when you use this website. AwayPlan is committed to ensuring that your privacy is secure. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Collection and Use of Personal Information

Personal information means any information that may be used to identify you, such as, your name, contact information including email address and demographic information such as postcode, preferences and interests.

In general, you can browse our web site without giving us any personal information. We use several products to analyze traffic to this web site in order to understand our customer's and visitor's needs and to continually improve our site for them. We collect only anonymous, aggregate statistics.

You may choose to register on our site. As part of the registration process, we collect additional personal information. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to customise the website according to your interests.
  • We may send transactional emails relating to your activities on our website using the email address which you have provided.
  • With your permission, we may periodically send customer satisfaction surveys or promotional emails about new features, special offers or other information which we think you may find interesting using the email address which you have provided.

AwayPlan does not knowingly solicit personal information from children under the age of 13.

How we use cookies

This website uses Google Analytics and analytics tools to help analyze how visitors use the site. These tools use "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google and other services. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for AwayPlan.

Cookies allow AwayPlan to respond to you as an individual. The AwayPlan can tailor our website to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any personal information about you, other than the data you choose to share.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell or lease your personal information to third parties. We may distribute your personal information to our channel partners solely for the purpose of fulfilling your requested bookings, and they are prohibited from using that information for any other purpose. By conducting a booking on our website, you consent to this transfer of your personal data. AwayPlan may also disclose your personal information if required to do so by law.

Links to other websites

Our website may contain links to other websites of interest. On web sites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, consult that site's privacy statement.

Access to Your Personal Information

You may access the personal information which we hold. If you would like a copy of the information held on you please write to

Your Consent

By using our web site, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice. If we change our Privacy Policy, we will publish those changes on this page.

If you have any questions or concerns about our collection, use or disclosure of your personal information, please email

This policy was last updated 26.08.2012.